Q1: .You are trade company or factory?
We are Manufacturer.
Q2. How can we make sure about the machine quality after placing the order?
Before delivery, we will test machine and send you the pictures with videos for you to check the machine quality.
Q3: Are we still need to install the machine after we got?
We will adjust the machine before we delivery to you, also we will send you video and manual to teach you how to use the machine.
Q4: Can I put my LOGO/brand on the machines and finish products
Yes, Sure, Just send us your artwork
Q5: Is engineer available to serve oversea?
Yes, we have the oversea service. But the travel fee is responsible by you.
In order to save your cost, we will send you videos of full details machine installation and assist you till the end.
Q6. Can you explain me the whole transaction process?
1. Sign the Contact
2.Arrange deposit to confirm order
3.Factory arrange production
4.Testing & detecting the machine before shipping
5.Inspected by customer or third agency through online or site test.
6. Arrange the balance payment before shipment.
Q7: How about after-sales support?
1. Machine installation and operation videos are available for reference.
2. Each machine set includes extra spares for replacement.
3. We have professional after-sale team to follow about the service.
4. If any help need about machine maintenance, we can have a video call to support.
Q8: How can I contact you?
Please feel free to send us inquiry or by email, Phone, Wechat, Whatsapp or QQ.
Q9: How to visit your company?
Our factory is located in Zhejiang Province. Please advise the visiting date in advance, we can pick up you from Airport or Railway station.
If you want get more details ,or can not find out what are you looking for, please feel free to contact me, I will do my best for you.